All items are sent First Class Recorded Delivery and should be with you within 3 working days of ordering. (Please click on ‘Delivery’ at bottom of page, for full information and shipping rates). We will advise you immediately if there are any delays and agree alternative arrangements. Deliveries are available within the United Kingdom.
Payment is processed through paypal. Children’s footwear is zero rated for VAT. VAT where applicable is included in the list price. We reserve the right to alter prices.
If you wish to cancel your order you may do so by telephoning us on 01924 503825, or by email to firstname.lastname@example.org. You will be refunded immediately.
Returns Policy And Guarantee
We hope that you will be delighted with your purchase. If however, for some reason you are not satisfied you may return the purchase for a refund or exchange. (Please click on ‘Refunds’ at bottom of page for full information on our refunds/returns policy).
Please email us at email@example.com or call us on 01924 503825 to confirm your intention to return any goods.
Unwanted goods must be accompanied by a proof of purchase from Shoe-ly Scrumptious and returned by registered post (at the buyer’s expense) within 14 days from the date of receipt.
Shoes must be in resaleable, unworn condition and in the original packaging. Refunds will be issued less any original postage costs if applicable. Please note all sale items/special offers are non refundable.
We welcome your feedback on our products and service or our website. Please contact us by email firstname.lastname@example.org with your comments.
Every care has been taken to describe and illustrate items accurately but slight variations in actual goods may occur. Photographs might not be a true representation of colour.
All the shoes on the website are also for sale in the shop. In the unlikely event that the shoe purchased over the internet, is also sold in the shop at the same time, then a full refund will be issued.
If your chosen goods are out of stock or no longer available, we will advise you by email.
We are unable to guarantee that shoes despatched will be ‘box fresh’, i.e. they may have been tried on by customers in our store.
Please note, unless the description states otherwise, our shoes are not waterproof.
Please make sure the shoes are a good fit before they are worn, we cannot accept returns once the shoes are worn unless they are faulty.